Club Level at Universal Orlando

If you are looking for the ultimate luxury experience while on vacation at Universal Orlando, Club Level is the way to go! You will gain access to Club Level areas like the lounge as well as some excellent concierge services to make your vacation easy and stress free.

Universal Premiere Resorts

Club Level is offered at Universal’s three top tier resorts. These are Hard Rock Hotel, Lowe’s Portofino Bay Resort, and Lowe’s Royal Pacific Resort. These resorts already have some great perks like complimentary Express Unlimited, preferred dining, hotel charging privileges, and more! These resorts are also some of the closest to the parks with walking paths and water taxi services to CityWalk.

These resorts also feature some premium dining experiences and entertainment that you can do even if you are not staying Club Level, but Club Level is still a great way to give you the ultimate in luxury and relaxation.

Lowe’s Portofino Bay Club Level Lounge

Club Level Lounge

The part of Club Level you will most likely be taking advantage of is the Club Level Lounge. There is one at each of these three resort and is ONLY available for guests with Club Level Access. This is a great place to grab a bite to eat, get some work done, relax, and take a break from the craziness of the parks.

Lowe’s Portofino Bay Club Lounge

Each morning, you will have complimentary breakfast featuring hot and cold items, so if you have a larger family, this makes it worth the money just with that! You also have access to snacks, sodas, and water throughout the day with specialty hot and cold appetizers & desserts in the evening, and complimentary beer & wine. Below you will find a list of example offerings at Lowe’s Portofino Bay Resort (which has the best Club Level Lounge in my opinion):

  • - Complimentary coffee, assorted teas and soft drinks throughout the day

  • - Continental breakfast served each morning (7am – 10 am)

  • - Afternoon Break (12 pm–3 pm)

  • - Hot and cold hors d'oeuvres and complimentary beer and wine (5 pm–7 pm)

  • - "Something Sweet" each night (8 pm–9 pm)

Example Menu from the Hard Rock Rock Royalty Lounge

Lowe’s Royal Pacific Club Lounge Snacks

Lowe’s Portofino Bay Club Lounge - Beverage Bar

Concierge Services

Would it feel like Club Level without that feeling of being waited on hand and foot? When you stay Club Level, you will have access to concierge services. This includes things like turn down services, assistance with dining reservations, cabana rentals, and other reservations, and an easy resource for any questions you may have during your visit.

Think of Concierge Services as your own personal assistant to help make your vacation smooth, easy, and stress free!


Hard Rock Concierge Desk

Lowe’s Royal Pacific Club Lounge

What do you think? Would you upgrade to Club Level on your next trip? Have you experienced Club Level on a previous vacation? Share your thoughts in the comments!

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